We are fortunate to welcome new clients to our practice each year, as we continue to work with clients who have become close friends over the 14 years we have been consulting. There are more than 50 testimonials below from both historic preservation and downtown revitalization clients in these pages. Please use the drop down menus on the left to read the great comments about our work made by our clients over the years.


Isaac D. Kremer

Executive Director, Metuchen Downtown Alliance NJ

Donna demonstrated a Herculean resolve and determination to see our young organization through the process of creating our first strategic plan. Through it all she calmly, patiently, and persistently prodded to make sure we got the best work product. As a collaborator her willingness to embrace new ideas from the field, such as the Main Street Refresh, and integrate it into her own thinking was impressive. I hope the plan that was developed guides our community and stands as a model for other places to follow. Thank you Donna for your efforts and your many contributions to strengthening Main Street organizations in New Jersey and throughout America. You're a national treasure.

Thomas Gilbertson

South 9 Street BID Formation Consultant and Advisor, Philadelphia PA

I worked closely with Donna while facilitating a Business Improvement District (BID) feasibility study that led to the creation of a Proposed BID Plan for the South 9th Street Area in Philadelphia. Both Donna’s wealth of experience gained through her on-going commitment to the field and astute ability to recognize unique situations while remaining able to "tell it like it is" were instrumental in advancing our efforts. I would gladly recommend Heritage Consulting, Inc. to provide strategic planning services for any commercial district management process or BID feasibility/formation effort. 

Donna M. Ware

Senior Vice President of Preservation, Historic Annapolis Inc. MD.

Historic Annapolis was very pleased to have been able to work with Donna Ann Harris of Heritage Consulting, Inc. in the fall of 2015 and winter of 2016 in designing and implementing a public engagement forum and focus groups for the Annapolis City Dock. Entitled, “What’s Your View? – Preserving Annapolis’ Historic City Dock,” the series of workshops was funded by grants from the National Trust for Historic Preservation and the City of Annapolis. Stakeholders were brought together for several opportunities to offer their “views” and ideas about the protection of the historic character of the City Dock area. Significant views to and from the Chesapeake Bay and individual historic buildings and streetscapes were identified and prioritized for preservation.

The entire process was expertly guided by Donna Ann Harris, who brought the breadth and depth of her knowledge and experience in preservation planning to design a tailor-made series of public forums that will serve as a basis for the City’s forthcoming Cultural Landscape Study of the City Dock. Donna Ann Harris was engaging and creative in working with the public that represented divergent views, in some cases. She guided discussions with respect to all. Her use of interns to assist in the facilitation of the workshops was noteworthy, in that it provided a learning opportunity for the next generation of cultural resource planners.